Returns & Refunds – United States

We want you to love your MARIE MARIE piece. If it's not quite right, you can return it within 30 days of delivery.

Items must be unused, in their original condition and with the care label attached.

Email us at info@marie-amsterdam.nl with your order number to start your return, and let us know whether you'd like a refund or store credit.
Ship your item to:
MARIE MARIE Amsterdam
Nassaukade 155
1053 LK Amsterdam
The Netherlands
Please mark the package "Returned goods – Order #[your order number]" so it clears customs without extra charges.

Return shipping is at your own cost. We recommend a tracked service, as we can't be responsible for parcels lost on their way back to us.

Once your return arrives in Amsterdam and has been checked, you can choose:

Refund: we refund the full item price to your original payment method within 10 business days.
Store credit: you receive the full item price as store credit, plus up to $15 towards your return shipping. Your credit never expires and can be used on your next order.

Duties were included in your price, so there's nothing extra to reclaim. Original shipping costs are non-refundable.

We don't offer direct exchanges. Simply return your item and place a new order.

Every piece is handmade by our crochet community, so small variations in color and stitch are part of its charm and not considered a defect.