Shipping and FAQ

1. How long does shipping take?
   We deliver within 2-3 days in the Netherlands and shipping costs are €6.95. For international shipping, it can take up to 10 days depending on the location.

2. How much does shipping cost?
   

   EU (ZONE 1)
   NL & BE
   Shipping fee: €6,95
   Standard delivery time: 2-3 working days.

   EU (ZONE 2)
   Austria, Czech Republic, Denmark, France, Hungary, Luxembourg, Poland, Germany 
   Shipping fee: €9,95
   Standard delivery time: 3-5 working days.

   EU (ZONE 3)
   Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
   Shipping fee: €14,95
   Standard delivery time: 3-5 working days.

   EU (ZONE 4)
   Greece, Switzerland
   Shipping fee: €19,95
   Standard delivery time: 5-8 working days.

   REST OF THE WORLD
   Shipping fee: €24,95 (0-1KG)
   Shipping fee: €29,95 (1-2KG)
   Shipping fee: €34,95 (2-3KG)
   Standard delivery time: 5-8 working days.

3. Do you offer international shipping?
   Yes, we ship worldwide.

4. Can I pick up my order locally in Amsterdam?
   Yes, we offer local pick-up in Amsterdam.

5. What kind of packaging do you use?
   We are committed to sustainability and use environmentally-friendly packaging whenever possible.

6. Why is shipping sometimes delayed?
   All of our products are handmade by our crochet community and sometimes it may take a little bit longer before we can send your item. We appreciate your patience and understanding. 

 

DISCLAIMER

We aim to ship your order no later than 2-3 working days from the date of purchase. However, please be aware that shipping times may vary and are subject to the policies and practices of the shipping company responsible for delivering your order. All shipping companies are experiencing delays this summer. And however we regret that: it is something we can not do much about. 

During this summer season, all shipping companies are experiencing delays. While we regret any inconvenience this may cause, we want to be transparent and clarify that such delays are beyond our ability to control or influence significantly.